IT service provider from Vienna and Upper Austria · for the DACH region
From infrastructure and private or public cloud to custom software: SYNAPTIX plans, builds and looks after your IT – securely, personally and with an agile approach.
01 — Services
We plan, build and support IT solutions that fit your business: secure, scalable and with a personal point of contact.
Tailor-made applications that simplify your business processes – from websites and online shops to customer portals. Scalable, secure and developed the agile way.
Scale your IT resources on demand and pay only for what you use. We migrate your systems and run them in secure cloud environments.
Comprehensive protection for your digital assets: modern security standards, continuous monitoring and strategies that also meet compliance requirements.
IT infrastructure from client to server: we set up workstations, servers and networks – and remain your dedicated contact once everything is up and running.
02 — Products
DOCBOX® for your digital archive, SYNFONIX as the control centre for orders, teams and time – implemented and supported by SYNAPTIX.
Audit-proof document management with OCR full-text search: scan, archive and find anything again in seconds. As an authorised partner, we introduce DOCBOX® at your company and support you for the long term.
In-house productOur own platform, developed in Austria: from the first quote through scheduling and time tracking to audit-proof archiving, everything runs in one system – hosted in Germany and GDPR-compliant. AI agents from synfonix AI are gradually taking over the routine work.
Integrations: BMD · DATEV · DOCBOX® · open REST API
03 — How we work
Our agile approach lets us respond flexibly to change – with your goals always at the centre.
No obligation, and in person: we listen and get to understand your goals, processes and requirements.
We review your existing IT and design a solution that fits your business exactly.
Short iterations instead of flying blind: you see results early and can change course at any time.
After go-live we stay by your side – with maintenance, updates and quick help day to day.
We use state-of-the-art technology to give you a competitive edge.
We tailor our solutions to your specific needs.
Our team of experts delivers projects efficiently and successfully.
Sustainable, dependable solutions with a high level of data security.
We respond flexibly to change – without rigid processes.
Your goals are at the heart of our solutions.
04 — Projects
A small selection of the projects we have had the pleasure of delivering – from customer portals to online shops. Deliberately without client names.
Technology manufacturer
A flexible portal where customers register their products, download software updates, submit support requests and keep up with the latest news.
Manufacturing company
A new company website with an integrated online shop – focused on user-friendly design and optimal performance for a seamless shopping experience.
Hospitality
Intuitive navigation and high performance: guests book rooms and buy vouchers and hotel products directly online.
05 — Testimonials
Honest feedback from our projects – anonymised, so that confidential matters stay confidential.
“Working with the team was smooth and efficient from day one. We quickly got a solution that exceeded our expectations.”
“We were impressed by how quickly the team responded and how precisely they implemented our requirements. The results were excellent.”
“Since SYNAPTIX took over our IT, we have a dedicated contact who knows our systems. When something goes wrong, help is there fast.”
“From the first consultation to the final solution, we felt we were in good hands. The team understood our vision perfectly and delivered exactly that.”
“The move to the cloud was well prepared and ran without major disruption. Today our teams can work from anywhere – a real gain.”
“Our customer portal is clear and fast, and our customers have taken to it really well. Change requests were handled without any fuss.”
06 — About us
At SYNAPTIX we develop innovative business solutions that help organisations achieve their goals. Since our founding, we have supported our clients’ digital transformation – with modern technology and personal support.
Our mission: to strengthen businesses with intelligent, adaptive software solutions – with short lines of communication, clear points of contact and solutions that grow with you.
We stay ahead of the curve and embrace new technologies and methods.
We believe in strong partnerships – with our clients and within our team.
We strive for high-quality products and services.
We stand for honesty, transparency and ethical conduct.
07 — Careers
With us, you work independently, with plenty of freedom and a team that takes the time to get you properly settled in.
You support us with customer correspondence, work with our document management system and help our customers with their IT requests.
Your contact: Benjamin Edinger
08 — FAQ
Can’t find your question? Give us a call or drop us a line – we’re happy to help.
We develop software, websites and online shops, implement cloud solutions (private, public and hybrid cloud), take care of IT security and look after your IT infrastructure from client to server. On top of that there is DOCBOX® for digital document management and SYNFONIX, our own platform for orders, scheduling and time management.
We work with clients and partners across Austria, Germany and Switzerland – from small businesses to mid-sized companies. Every solution is tailored to the company’s individual requirements.
It starts with a free, no-obligation initial consultation. We then analyse your current situation, draw up a concept and implement it in short, agile iterations. After go-live, we remain your dedicated point of contact.
DOCBOX® is a browser-based document management system that archives documents in an audit-proof way and makes them findable in seconds with OCR full-text search. As an authorised DOCBOX® partner, we set the system up for you and support you in day-to-day operation.
More about DOCBOX®We are there for you in Vienna and Upper Austria – our registered office is at Schönbrunner Straße 188, 1120 Vienna. We deliver projects on site and remotely across Austria, Germany and Switzerland.
09 — Contact
Book a meeting directly in our calendar, or get in touch by phone or email. We look forward to hearing from you.
